Customer Relationship Management

Customer Relationship Management

ACMSOFT provides Microsoft Dynamics CRM customizations, upgrades, consulting and training. We specialize in designing and deploying integrated solutions built with Microsoft Dynamics CRM. From our initial meeting with our clients, to implementation, go-live support and training, we provide various CRM solutions through the Microsoft Dynamics platform. Whether you are new to a CRM software or just new to Microsoft Dynamics CRM, the ACMSOFT team will set you up for success.

The ACMSOFT Advantage for Microsoft Dynamics CRM whether you choose on-premise or online deployment, having CRM experts to help you design your solution to fit your business needs is vital to your long term success. Many of the functionality in Microsoft Dynamics CRM can be customized to fit your organization’s requirements. ACMSOFT will help tailor your Microsoft Dynamics CRM so it delivers the information your team needs to deliver results.

What is Microsoft Dynamics CRM?

Microsoft Dynamics CRM is a customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination.

Customer relationship management (CRM) can help reduce costs and increase profitability by organising and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields. CRM solutions can deliver ROI through marketing automation, customer service, and sales force automation.

What can you do with Microsoft Dynamics CRM?

Whether you want to manage marketing campaigns, centralize customer and prospect communications or improve customer service, Microsoft Dynamics CRM can empower your team to leverage relationships important to your business. As a natural extension of Microsoft Outlook, Dynamics CRM provides the tools to help you market more effectively, focus on the right sales opportunities and deliver exceptional service to clients. Following are few more you can do with Microsoft Dynamics CRM:

  • Standardize sales planning and account management
  • Automate process workflows and notifications
  • Streamline scheduling
  • Segment clients and prospects to better target marketing efforts
  • Manage client data like never before
  • Integrate directly with external applications such as Microsoft Outlook and Constant Contact